[BritBox] Re: Re: Oh no, your payment has failed: I have never subscribed to this service. Please forward all details of the subscription and cancel it. On 10/...

[Karl Semich]

Thank you.

I noticed you're calling me Kenneth Fuller. My name is Karl Semich.
The account must have been made fraudulently.

On 10/3/23, BritBox <support at britbox.zendesk.com> wrote:
> ##- Please type your reply above this line -##
>
> Your request 770652 has been updated.
> ----------------------------------------------
>
> Lory T., Oct 3, 2023, 10:57 UTC
>
> Hi Kenneth,
>
> Thank you for being a part of the BritBox family. We are sorry to hear you
> want to cancel your subscription. We're here to assist you.
>
> Upon checking, you created an account associated on this email address
> 0xloem at gmail.com on September 9, 2023. However, the account has no active
> subscription since the credit card on file was declined by our system.
>
> As requested, we have canceled your subscription. There is no active
> subscription on file and rest assured no charges will be made on your
> account.
>
> Need more help? You can visit the Help Center for more info or reply to this
> email.
>
> Have a great day!
>
> Customer Care Team
>
> Sign Up | Watch Now | FAQs
>
> BritBox: the streaming home of the best selection of unmissable British
> entertainment.
> ----------------------------------------------
>
> Kenneth Fuller, Oct 1, 2023, 13:28 UTC
>
> Re: Oh no, your payment has failed: I have never subscribed to this
> service.
>
> Please forward all details of the subscription and cancel it.
>
> On 10/1/23, BritBox <britbox at services.britbox.com> wrote:
>> There was a problem processing your subscription payment. Please act now
>> to
>> avoid losing your subscription.
>>
>> Hi Kenneth,
>>
>> There was a problem processing your payment.
>>
>> Don't worry, we'll try again in a few days.
>>
>> To keep your subscription to the biggest collection of premium British
>> TV,
>> you may need to update your payment details.
>>
>> [Update Payment
>> Method](https://click.britbox.com/z/gn0jxzfx9?uid=79f0e40e-8718-4357-820d-812d398f4d5b&txnid=ff94e42a-8fcc-421b-8e72-edddfab76723&mid=de5ff7ef-4813-44fd-95fb-918c645a12c8&bsft_ek=2023-10-01T04%3A19%3A21Z&bsft_mime_type=text&bsft_tv=7&bsft_lx=1)
>>
>> This is our fourth attempt. Please update your payment method as soon as
>> you
>> can to avoid any interruption to your subscription.
>>
>> Sadly, if all our attempts are unsuccessful, your subscription will be
>> cancelled.
>>
>> If you need help, try our [step-by-step
>> instructions](https://click.britbox.com/web-only/z/gn0jxzfx9?uid=79f0e40e-8718-4357-820d-812d398f4d5b&txnid=ff94e42a-8fcc-421b-8e72-edddfab76723&mid=de5ff7ef-4813-44fd-95fb-918c645a12c8&bsft_ek=2023-10-01T04%3A19%3A21Z&bsft_mime_type=text&bsft_tv=7&bsft_lx=2)
>> and we're always just an [email](mailto:support at britbox.com) away.
>>
>> Cheers,
>>
>> The BritBox Team
>>
>> [Help &
>> Support](https://click.britbox.com/web-only/z/p6qgra3wc?uid=79f0e40e-8718-4357-820d-812d398f4d5b&txnid=ff94e42a-8fcc-421b-8e72-edddfab76723&mid=de5ff7ef-4813-44fd-95fb-918c645a12c8&bsft_ek=2023-10-01T04%3A19%3A21Z&bsft_mime_type=text&bsft_tv=7&bsft_lx=4)
>>
>> [Privacy
>> Policy](https://click.britbox.com/web-only/z/dqy8s3gn8?uid=79f0e40e-8718-4357-820d-812d398f4d5b&txnid=ff94e42a-8fcc-421b-8e72-edddfab76723&mid=de5ff7ef-4813-44fd-95fb-918c645a12c8&bsft_ek=2023-10-01T04%3A19%3A21Z&bsft_mime_type=text&bsft_tv=7&bsft_lx=5)
>>
>> [Terms &
>> Conditions](https://click.britbox.com/web-only/z/ibbgcf7wk?uid=79f0e40e-8718-4357-820d-812d398f4d5b&txnid=ff94e42a-8fcc-421b-8e72-edddfab76723&mid=de5ff7ef-4813-44fd-95fb-918c645a12c8&bsft_ek=2023-10-01T04%3A19%3A21Z&bsft_mime_type=text&bsft_tv=7&bsft_lx=6)
>>
>> BritBox
>>
>> 1120 Avenue of the Americas, NY NY 10036
>> []
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